General Liability vs Errors and Omissions

General Liability
What it protects against: Accident and injuries that occur on company property or the property of a customer. It also protects against product liabilities.

How it works: Commercial General Liability (CGL) includes payments to an injured person or to an owner of property that is damaged. These can cover medical expenses and the cost of defending lawsuits, including legal settlements or investigations. Insurance may also provide the means to post bonds during a legal proceeding, or pay judgments. A CGL policy also covers libel, slander, copyright infringement and other personal and advertising injuries.

Who needs it: Most, if not all, companies

Errors & Omissions
What it protects against: Claims by customers that a company made mistakes or failed to perform contractual work. It should include coverage of the cost of legal defense. It is also know as professional liability insurance.

How it works: It insures mistakes made by a company’s owners, employees and contractors. It is similar to a doctor’s medical malpractice insurance.

Who needs it: Anyone who advises, recommends, consults or designs solutions should consider this coverage.

Information provided by: Bests Review The Guide to Understanding Business Insurance Products (2007-2008)

So What is the Difference?:
The key difference between the above two mentioned business insurance coverages is that General Liability only pays claims that have resulted in bodily injury or property damage (meaning damage to property not owned or leased by the business). It will not cover a financial loss that is a result of errors or alleged errors done by the business or the omission of work that the business was contractual obligated to do. That is where Errors & Omissions Insurance steps in and pays for the cost to defend the business as well as any settlements that a court requires them to pay for their error or omission of work.

Travelers Launches Mobile Applications

On March 8th Travelers annouced that they have a new application for smart phones.

The new mobile tools provide auto accident assistance for iPhone and
BlackBerry1 smartphone users. Additionally, Travelers’ customers will have the added advantage of starting the auto claim process directly through the iPhone application and the mobile Web site.

Integrating Travelers’ online claim reporting into the new mobile applications is part of the company’s ongoing mobile strategy that first began with the launch of the mobile Web site in late November 2009. The number of people accessing news and information daily on the mobile Web more than doubled in 2009 when compared to 2008, according to comScore2.

See full article at:
http://www.comscore.com/index.php/Press_Events/Press_Releases/2009/3/Daily_Mobile_Internet_Usage_Grows

Here is a vidoe about the importance of taking care of small windshield cracks early.

Finished Basement? We should talk!

An unfortunate homeowner incident that has been occurring a lot over the past few years is water damage caused by either a sump pump failure or water backing up a basement drain. These claims can leave finished basements with damaged carpet and drywall as well as damaging the basement contents, not to mention clean up expenses for these situations which can cost hundreds or even several thousands of dollars.
A majority of homeowners’ insurance policies will include up to $5,000 for claims that fall into this category. However, if someone had a finished basement, this amount might not be sufficient. Insurance companies have options for higher limits ranging from $10,000 all the way up to $100,000. If you have a finished basement, this is a coverage that you and your Fey Insurance Services representative should discuss.
One thing to note, this coverage does not cover flood insurance (meaning surface water from outside the house that has come into your home). Floods are not covered by homeowners’ insurance policies. If you have a concern about this type of exposure to loss, please contact us and we can provide you with a Flood Insurance Quote.

New ATV Registration Law in Ohio

Golf cart, ATV, and off-road vehicles are now subject to Ohio’s new mandatory registration which became effective 7/1/2009.

Please be aware of the new law and the need to have proof of registration with the Ohio Bureau of Motor Vehicle (BMV) for your recreational vehicle(s) before operating them on an Ohio roadway and now, thanks to the new law, Off-Road on Public and Private lands. (Note: Certain exemptions are still in place for usage on your own property or operations relating to agricultural use.) This new law and proof of registration will probably now also impact on how these vehicles are covered under standard ISO Homeowner insurance policies.

Most Homeowner policies do not cover usage on the roadways for these types of vehicles and this new law will probably change the way limited coverage has been offered off-road for these previously classified “unregistered” vehicles.

If you own an ATV, Golf Cart or Off-Road Motorcycle, please contact us to review the benefits of specialized Motorcycle and Off-Road Vehicle coverage.

Link to LAWriter Ohio Laws and Rules for new law 4519.02 Registration required - exceptions wording @ http://codes.ohio.gov/orc/4519.02

How to Review Your Homeowners Insurance Renewal Statement

For most of us, our home is our single largest and most important investment. Many of us have poured thousands of dollars and countless hours into maintaining, improving and (hopefully) paying off our homes. Many people own their homes free of any mortgage. These assets are pure equity. Certainly its worthwhile to invest 15 minutes a year to be sure it's properly insured.

Thankfully, the insurance company offers you a perfect reminder and opportunity in sending out your annual renewal statement. Even if your insurance is paid by your mortgage company as part of your impound account, the insurance company still mails you a statement of renewal every year to update you with your current coverage limits and deductible.

Here's a few important steps you can take to be sure that HOME SWEET HOME is properly protected.

1. Check the basics. Check your name, address and any other description of the insured property. Make sure there's been no change of vesting or ownership that needs to be updated. Check your address to be sure no numbers are transposed.

2. Check the mortgagee clause. Here's where you can be sure that the current mortagee on your home is listed correctly. Check the lender, address and your loan number. Be sure there's no old information there. Maybe you had a HELOC (Home Equity Line of Credit) or a second mortgage that no longer applies. Be sure to get them removed.

HEADS UP: Whenever you have a significant claim, the mortgage company will be one of the payees on your claim settlement check. Just that alone can be an inconvenience. But it becomes a major hassle when one of the institutions listed no longer has a vested interest in your home. The insurance company is bound by contract to include the mortgage company on all settlement checks beyond a stated threshold.

*3. Check the coverage on your home (dwelling or building). This is without question the single most important coverage to examine, consider and adjust whenever necessary. Having been an agent during the two raging firestorms in San Diego, CA in this decade, I can tell you that underinsured homes are just NO FUN! Two of my clients lost their homes in the 2003 fires and fortunately they were both adequately insured. (we call all our homeowner clients once a year to review their coverages and suggest improvements and adjustments) But I can tell you that there were literally hundreds of people in the area that were not so fortunate. Many were underinsured by over $100,000! Contractors were giving rebuilding bids on homes for $400,000 with insurance policies with limits less than $300,000. See if that doesn't tweak your financial well-being just a little. Here's the solution.

Get an accurate rendering of the square footage of your home. Check county records, take a look at zillow.com, call your favorite Realtor, or get a tape measure and do your thing. Usually you don't include the garage in this calculation. Once you get your square footage, then you need to determine the building cost per square foot in your area for a home like yours. Call a local contractor for a quick estimate or you can call your insurance agent. Average costs in San Diego run about $200 per square foot. With that, a 2000 square foot would take about $400,000 to rebuild. Custom homes can be significantlly more. For a more complete discussion of this, check out: How Much Homeowners Insurance Do You REALLY Need?

Your contents coverage is usually 75% of the amount you have on your home. For example, if you have $400,000 on your home, you'll have an additional $300,000 to cover your personal property (furniture, clothing, dishes, TV, collections, shoes, tools, etc) Usually this is enough, but think through it anyway. If you have antiques, art, collections of any kind then you may need more. Ask your agent for help if you need to.

4. Look at your Personal Liability Coverage. This is the coverage you need when you get sued. Little Johnny runs across your front yard and trips on one of your sprinklers and ruins his chances to become America's Next Top Model and his parents sue your for $250,000. Make sure you don't scrimp here. It's not too expensive to get $500,000 or even $1 Million of liability coverage. If you have $100,000 or less, you could be setting yourself up for a mess just waiting to happen. Put a really big checkbook between your assets and someone who sees an injury as a lifetime paycheck. You might even consider a Liability Umbrella.

5. Check your 'special limits'. This is a REALLY BROAD subject that I just can't do justice to here in this post. Simply stated, there's limits on many things such as cash, computers, cameras, jewelry, furs, goldware, silverware, tools, etc. Call your company and ask for a review. You can increase many of these limits for just a few dollars a year. Sometimes the available increase isn't enough. That's the perfect time to consider a Personal Articles Floater (or it's called many different names) It's a policy that's designed to place stated amounts of coverage on many items from jewelry, business tools, iPods, hearing aids, cameras, musical instruments and on and on. If you have more than 'the average Joe' of ANYTHING, then check this out FOR SURE!

6. Check your deductible! This can be a tremendous cost-control tool in your insurance spending. Simply stated: The larger your deductible, the greater your savings. Usually you can save close to $100 per year just by going from a $500 deductible to $1000. Pick the largest number you can stand without losing sleep at night and ask your agent or company the savings you'd realize by changing. If you have a $250 or smaller deductible, it's definitely time to change it UP! Keep in mind that you usually hit a point of 'diminishing returns' once you get to $4000 or more. This means that you'll save less and less for each additional $1000 you choose. It might make sense to go from $1000 to $2000 if you save $85 a year by doing so, but not from $5000 to $6000 if you only save another $21 by making that jump.

Monitoring your insurance costs and coverages can result in a lot of savings AND peace of mind. Be sure you keep notes and file your thoughts and changes from year to year. These recoreds will make your annual call quicker and easier each year.

Feel free to contact me anytime if you have questions.

Till next time...


It's a Good Life !






Dennis Volz Insurance Agency
10791 Jamacha Bl, Suite 1, Spring Valley, CA 91978
OFFICE: (619) 670-1000 - FAX: (619) 670-1121
eMail:Dennis@DennisVolzInsurance.com
Websites: Company Site: DennisVolzInsurance.com

SHOVEL OR NOT TO SHOVEL? SNOW REMOVAL IN OHIO

This is an article I found from the Ohio Insurance Institute dated 2/10/10
Written By:Mary Bonelli/Mitch Wilson

As far as Ohio law goes, it’s long been established that homeowners do not have a legal obligation to shovel when there is a natural accumulation of snow and ice. In December 1993 the Ohio Supreme Court upheld this concept when a guest attempted to sue a homeowner in Franklin County for a slip and fall outside of the homeowner's house. (See Brinkman v. Ross).Some states have laws in place requiring snow and ice removal; Ohio does not. However, a homeowner would be liable if someone decides to sue as a result of tripping over a crack or other irregularity on your walkway. Also, if someone slips on ice that was formed because of a poorly positioned down spout, you could be held liable.
1. Did this court decision affect the cost of homeowners insurance?It did not affect the cost of insurance since the court decision didn’t overturn the standard practice claims of most property/casualty insurers. This decision did not change existing Ohio law. It basically reinforced the claims practices of most Ohio insurers. In surveying some of Ohio’s insurance companies, OII found that these types of claims are rather infrequent. In the past, companies usually reviewed them on a case-by-case basis, and in some situations felt obliged to pay for such claims. The Supreme Court decision clarified by its ruling that homeowners cannot not be liable in situations where the injury was solely caused by natural accumulations of ice and snow. Because of the nature of Ohio winters, you’ll likely be subject to icy and snowy weather conditions causing sidewalks and roadways to become slick. Basically, you are walking at your own risk. Otherwise a homeowner would perpetually suffer the threat of lawsuits every time Mother Nature comes calling. 2. Should homeowners stop shoveling or clearing sidewalks? This is more of a personal decision than one that can be mandated by any industry. As a homeowner or business owner you may feel you have a moral obligation to keep walkways as clear as possible. By making the decision to not clear sidewalks and steps, not only do you jeopardize the safety of your visitors and guests, but also yourself and your family. 3. Can my local city or municipality invoke snow removal ordinances?Although you may not be held liable for injuries of others caused solely by slipping on ice or snow, some cities and villages have ordinances in place that require residents to make every attempt to keep sidewalks clear and impose subsequent fines on those who disregard warnings to that effect. Such an ordinance cannot invoke a homeowner’s liability for accidental slips and falls as part of its snow removal ordinance requirements. View the Bexley OH ordinance as an example.